Schedule your Air Conditioning replacement in Newburgh NY. Save money on your next Air Conditioner installation in Goshen NY. Read our AC repair service's testimonials in Middletown NY.
 
 
(845) 692-4858

FAQ

Frequently Asked Questions
In case you were wondering...
 
  • What area do you serve?
    • Orange County, NY
  • How long have you been in business?
    • 35 years
  • How involved are you in the community?
    • Ed’s wife Laura is heavily involved in the community, most notably with the Goshen Library
  • Are you family owned?
    • Yes we are & our employees are all treated like family
  • Do you provide same-day service?
    • Absolutely
  • What are your regular service hours?
    • 7:00 am - 5:00 pm Monday-Friday and 8:00 am - 3:00 pm on Saturday 
  • Do you provide after-hours service?
    • Yes
  • Do you service all brands?
    • Most of them
  • Do you carry parts on your trucks?
    • Yes, the ones that are most frequently needed
  • How long will I have to wait if you don’t have the part?
    • That depends on the manufacturer, usually only a couple of days
  • How much do you charge by the hour?
    • A fair & competitive price
  • How much is a service call?
    • It depends on the product and the area in which you are located
  • Will you quote me a price in advance?
    • Guaranteed
  • Are you licensed? By whom?
    • Yes, by Orange County Electrical
  • How much liability insurance do you have per incident?
    • $1 million
  • Are you a member of the Better Business Bureau?
  • Do you employ NATE (North American Technician Excellence) certified technicians?
    • Yes
  • Are you a member of ACCA (Air Conditioning Contractors of America)?
    • Yes
  • What other organizations do you belong to?
  • What other training do you have?
    • Level 1 Thermography training through the Snell Group
  • Have your employees had drug tests? Background checks?
    • Yes, every single one of them
  • Do I have to be at home when you come?
    • It’s preferred, but not necessary for all service. However, we won’t enter a home where the only person present is under 18 
  • Do you match your competitor’s pricing?
    • Apples to apples, any day of the week
  • What kind of training do technicians have?
    • Ongoing safety & technical training
  • What kind of guarantee or warranty do you offer?
  • What can I do to lower my utility bills?
    • Again, Astar will come out to perform a Comprehensive Home Energy Assessment
  • What can you do for me to help control allergies & asthma?
    • We have an assortment of dehumidifiers, humidifiers & filters to help anyone
  • Do you provide Indoor Air Quality Solutions?
  • How can I make hot/cold rooms comfortable?
    • Astar treats your home as a whole system, not just individual rooms. When we do a Home Assessment we can determine how best to help you
24 Hour Emergency Service • Call Us Today • (845) 692-4858 • or • Fill Out Our Online Form
24 Hour Emergency Service
Call Us Today
(845) 692-4858
Fill Out Our Online Form
Send Us a Message
 
 
Payment Options
 
For AC in Middletown NY, we accept most major credit cards.
 
We accept cash for Cooling repair service provided in Goshen NY.
We accept check for Air Conditioner repair service provided in Newburgh NY.
 
For AC in Middletown NY, we accept most major credit cards.
We accept cash for Cooling repair service provided in Goshen NY.
We accept check for Air Conditioner repair service provided in Newburgh NY.
Astar Heating & Air, LLC accepts all major credit cards, cash, and local, personal checks. We also offer a variety of financing options. Contact us for more information
 
Connect With Us
 
Contact Information
 
Astar Heating & Air, LLC
Address:  36 Wes Warren Dr.
 Middletown, NY 10941
Phone:     (845) 692-4858
Fax:         (845) 692-4865
Astar Heating & Air, LLC
Address:  36 Wes Warren Dr.
Middletown, NY 10941
Phone:     (845) 692-4858
Fax:          (845) 692-4865
Schedule Service
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