Our Most Recent Service Reviews
Great diagnostic visit. Really helped to figure out the problem and potential solutions Much appreciated
Harry Dennis was outstanding. Very polite, and knowledgeable about his work. He troubleshot our AC issue and was able to fix it. Great job!
My technician, Bruce Karmiol, was prompt, courteous, knowledgeable and just a genuinely nice guy! He performed the work that needed to be done quickly and neatly. I would highly recommend Bruce Karmiol and Astar heating and AC to anyone of my friends ...and family!
Great service, friendly, on time and reliable.
I highly recommend this company. My experience with them from start to finish was absolutely perfect. After my initial call, Steve came out to my home to evaluate the situation. He was very helpful and knowledgeable. The communication leading up to and ...during the installation was flawless. John and his crew soon went to task replacing my ancient oil boiler with an efficient propane unit. I am very happy with the quality of the product and the care and professionalism provided by Astar. You will be also.
We have now had two types of maintenance services with Astar and are extremely satisfied with all aspects of the business - technicians/professional and office workers have been exceptional. we are so very glad that we have subscribed to their services ...and are considering going even further with the services which they provide. Update! - we have just had our oil tank, oil burner/furnace, and thermostats replaced. Jose, Fausto, and a third gentleman (who I did not get/remember his name) were all lovely, professional, and knowledgeable. The project took three days with daily updates and thoughtfulness regarding our comfort when there was no heating/hot water overnight on the second day per the usual installation protocols. We remain extremely satisfied with Astar and their employees!!!
Took time to explain what was being done & how to use equipment.
Ron , is a true professional and very knowledgeable and understanding. If I can add a tip to the work he did I would. He's a great person to work with very personable and a joy to be around. I wish most people were are thoughtful and caring as Ron . ...Excellent service I give him a 💯% satisfied . It was my pleasure meeting and working with Ron.
As always Kyle took amazing care of our home. Thanks A Star!
Excellent service. Definitely will keep recommending.
Kyle came to service my furance on my home i bought in march. The furance is orignal to home which is 32 yrs old. He was very honest about the price too clean it as well as it being a fire hazard and we are betger off just getting a new system (which we ...knew wed have to do next year anyways) he was very nice on time and cheerful
We had a regular maintenance call scheduled for our heating system that ASTAR installed four years ago. We love it! The technician was kind, respectful, knowledgeable, and he worked fast. Overall, great service and our system works fantastically!
This company is PHENOMENAL! I had to have a new HVAC system installed and every person I dealt with through the whole process went above and beyond to make my home safe! The sales person was excellent. He worked with us, made thoughtful and informative ...suggestions, and gave us an EXTREMELY reasonable deal. The BEST prices by far. They respect their customers and provide high quality products & service. Thank you Astar! You're now my go-to company for heating and plumbing repairs!
Installed and replaced valve. Very smart And intelligent. Knew his stuff and finished job in a timely manner. Would recommend for a good quality job.
I've been dealing with Astar for several years. All of their HVAC guys and office ladies are great to work with. My latest service person from Astar was W. Jamros who did an excellent job of explaining my heating system's issues that needed to be ...resolved.
Pleasant ,courteous and efficient service call. Everything was explained, all facets of my system were tested and there was no attempt to "Hard sell" anything that wasn't needed. All my questioned were answered. Professional as expected, always a ...pleasure to contract ASTAR.
We placed an emergency call and Rob was very responsive. He explained what was wrong and why our system was failing. He came within the hour prepared with the necessary parts and repaired it within an hour. We were so satisfied that we signed up for the ...annual maintenance plan on the spot. Thanks Rob.
Harry Dennis is a consummate professional who loves his job and takes pride in a job well done. He took the time to check the system and made sure that all necessary repairs were completed. He even cleaned up the floor before he Left! We are very ...confident in his skills.
ASTAR techs are good and work with home owners for their best interest, I am satisfied with their overall work ..
This team did great job! Nick is very professional. Could give them 10 stars
Would never use any other company!
Always excellent work, highly recommended
Good and very professional
Your technician Kyle Budd was outstanding! He was polite, professional, and efficient. I am a new customer, and will definitely continue to do business with your company in the future.
The installation was stress-free and the Astar installer's were pleasant, professional and answered all questions and concerns. They were respectful of the surroundings and left the premises clean.
He was very professional and treated us with courtesy and respect.
Astar was Was polite courteous over the phone making an appointment..They even took the time out to call me to ask if I wanted an earlier appointment due to a cancellation they had.. The service technician did a outstanding job explaining the services he ...will perform and what I should do to maintain my heating system in the future..I recommended this company service to all Thank you Astar PRESTON
Good job as always.
We have a gas fireplace in our home we never used it. AStar was the only service company willIng to come in and service it Wonderful customer service Paul Witkowski was very professional explained everything that was done. Would recommend them and use ...them again if doc had to.
Professional and courteous. Arrived quickly and was able to repair in no time!
Very courteous, professional and helpful with questions about the system.
Happy as usual with Astar and their techs.
Very pleasant and informative technician. Neat and clean. 5 star review. Thanks.
Our technician Noah was very professional, astute in his trade knowledge. The work performed was done well and as anticipated. Overall a very good experience!
Thorough, professional, and you always know the job is done right the 1st time
High quality services, have used them twice so far and both times have been entirely satisfied.
Always a pleasure to have A Star come and service our furnace to have it winter ready. Everyone from the company is so pleasant, courteous and knowledgeable. Love to get text and email updates in advance so the pets can be secured before the tech arrives ...and you know exactly who is coming. Glad that COVID safety measures were practiced too !!! We cannot imagine dealing with anyone else for all our hearing needs!!
Kyle Budd was amazing. He explained the issue and gave me all of the options and pricing associated with fixing the problem. After the issue was resolved he explained everything he did and made sure I understood.
They arrived early in the morning and worked hard to install my well pump, pvc for the water and new electric for the pump. After they were done everything was working fine and my storage tanks filled. They checked to make sure everything was set right ...and running correctly. I was very happy with the work completed, the time it took and the professionalism of the Astar workers. I would recommend Astar to family and friends for work.
As always John was professional and completed the installation in a timely manner. He wore a mask and gloves for virus protection. He also wore shoe protection to not transfer dirt from the outside. John explained the registration and payment ...thoroughly. Was very happy with Astar and the job done and will use again.
The service was super. Kyle, our Technician did a thorough job. He explained everything that needed to be done, including pricing options, and performed all repairs and service in a stellar manner. All I have to say is outstanding!
Can’t thank you enough for your help! In an emergency situation where I had never used your company, you came out in 20 minutes! My business was back and running! You will always be my go to for all my plumbing, heating and ac needs!
Noah was extremely nice and professional. Would be happy to have him do any plumbing work that I would need.
Excellent work and very kind!
The crew that came out were very professional and courteous. They did a wonderful job replacing my central ac units. I will highly recommend this company to anyone.
AStar installed a new water softner system. Installation was performed by technician Noah and his assistant. Noah is friendly,professional and competent. Job was done timely, with much consideration to cleanliness. He explained all he did and how the ...system should perform. A good technician, one of the few techs I've met through my 20+ years of dealing with AStar Thank you, Carlean Williams.
Excellent work, Professional Employees. Highly Knowledgeable. Have worked with ASTAR for years with Central AC Install, AC annual maintenance, and now the installation of a dehumidifier system and UV light system to cut down on the humidity in the house.
Great service and very informative. Our technician, Paul was extremely professional and very helpful in explaining why my "Aprilaire" humidifier wasn't working on our furnace. We have Astar come yearly for our pre-winter service and would highly ...recommend them to everyone.
Jericho and his co-worker did a fantastic job of installing the new de-humidifier system. They were professional and very knowledgeable. They followed COVID directives, and worked together well to get the job done properly.
Always very professional and provide great service.
great service - awesome staff - their team is always ready to assist their customers!
Old style pride of workmanship and... they work both HARD AND FAST! Nick and Trevor continue to be the DYNAMIC DUO, and today there was a third man (Bob) who complemented them additionally with his own special effort.
Excellent very professional
I was pleased with the services. Paul was very professional. He explained to us what had happened with our AC System in full detail.Paul was also very punctual. I am a very happy customer! Thank you! ~Sharon & Sheldon