The precision tune-up specialist who maintains your equipment will thoroughly check it for safety and operational efficiency, tune it up for maximum fuel efficiency, and inspect it for potential faults. This saves you money by reducing your fuel bill, avoiding costly breakdowns, and by prolonging the life of your equipment.
In many cases the discounts and energy savings add up to more than the price of the Preventative Maintenance. When you think about the peace of mind that you will have in knowing your equipment has been checked for safety, proper operation and potential mechanical problems, the Preventative Maintenance is a fantastic value.
Flexible Payment Options
When the job is finished, you have the option of paying by cash, check, or any of the following options:
- Credit Card
- Bank draft through the federal ACH (Automated Clearing House) system.
- Upon credit approval, you may also have the option of using our 90 Days / Same-as-Cash professional courtesy card.
Peace of Mind
Don’t fall into the trap of hiring a company that is able to offer a cheaper price because they operate without a license, don’t ‘pull’ required permits, or don’t carry adequate insurance. Astar Heating & Air, LLC is a licensed contractor and obtains all municipal and state permits as required. Astar Heating & Air, LLC is insured for Workers Compensation and for liability insurance.
Compliance with codes and adequate insurance is important to you for liability reasons. If a worker is injured and the contractor is not insured, you can be held liable. Or, if there is an insurance claim due to a fire or an accident that is related to unlicensed work or work for which no permit was obtained, your insurance company may dispute the claim. You also want to avoid questions related to workmanship when you sell the house, which may end up costing you more than the original repair to correct.
With Astar Heating & Air, LLC, you have peace of mind knowing that you are not dealing with a ‘fly-by-night’ company that can leave you ‘hung out to dry’.
Cutting Edge Technology
You have access to the best products and services because of our national affiliations and professional involvement.
Astar Heating & Air, LLC is an active member of multiple trade associations composed of the best heating and cooling contractors in the country. Out of these groups, Astar Heating & Air, LLC has access to the best products in the country, cutting edge techniques and technology, and the best practices and training in the industry.
Commitment to Safety
When you invite a company to come into your home, you make yourself, your family, and your belongings vulnerable. Astar Heating & Air, LLC takes this responsibility very seriously, which is why the technicians we hire are subjected to rigorous screening. The bottom line is that the only people who are hired are people that the owners and managers would feel comfortable having in their own homes with their spouses and children present.
Dedication to Bringing You the BEST Service
Our company is committed to the technical excellence of the service we provide you and, therefore, require our 'champion' technicians to attend regular training sessions. Besides the technician who actually does the repair, Astar Heating & Air, LLC has highly competent and experienced field supervisors who, although you may never see, provide valuable backup to the technician. So, should a second opinion ever be required about a technical question, you don’t have to worry because the technician has highly qualified expertise to bring to each call.
Also, additional backup is available in the office to support the field technician on your job. Should a question arise about prior work performed for you, or if a part needs to be special ordered, the technician needs only to call to access that help.
When you combine all of this with the thoroughly stocked service vehicles, the cutting edge communication technology, the ‘family friendly’ service people and the rigorous employment screening, you can understand why we call the person who we deliver to your door a 'champion' technician.
"As always - your crews are terrific & impressive." - Otterkill Animal Hospital, Campbell Hall, NY
Attention to Feedback
Everyone loves a compliment, and they're important because they reinforce excellence. But, criticism is often more valuable, as it points to opportunities to serve you better. Therefore, if we have not performed to your satisfaction, or if something we've done has offended you, we ask you to let us know so we can make it right. As much as we try to ‘get it right’ the first time, we’re human and sometimes make mistakes. The difference, we believe, lies in our commitment to resolve them. So, talk to us. It's the only way we can ensure your satisfaction. And, to us, that's what matters most. Click below to give a review and help us continue to improve.