Choose AStar for your AC repair service in Middletown NY!
We repair most models of Air Conditioner units in Goshen NY.
(845) 692-4858
36 Wes Warren Dr. Middletown, NY 10941
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For your Plumbing repair in Goshen NY call AStar!
(845) 692-4858


Frequently Asked Questions
In case you were wondering...
  • What area do you serve?
    • Orange County, NY
  • How long have you been in business?
    • 35 years
  • How involved are you in the community?
    • Ed’s wife Laura is heavily involved in the community, most notably with the Goshen Library
  • Are you family owned?
    • Yes we are & our employees are all treated like family
  • Do you provide same-day service?
    • Absolutely
  • What are your regular service hours?
    • 7:00 am - 5:00 pm Monday-Friday and 8:00 am - 3:00 pm on Saturday 
  • Do you provide after-hours service?
    • Yes
  • Do you service all brands?
    • Most of them
  • Do you carry parts on your trucks?
    • Yes, the ones that are most frequently needed
  • How long will I have to wait if you don’t have the part?
    • That depends on the manufacturer, usually only a couple of days
  • How much do you charge by the hour?
    • A fair & competitive price
  • How much is a service call?
    • It depends on the product and the area in which you are located
  • Will you quote me a price in advance?
    • Guaranteed
  • Are you licensed? By whom?
    • Yes, by Orange County Electrical
  • How much liability insurance do you have per incident?
    • $1 million
  • Are you a member of the Better Business Bureau?
  • Do you employ NATE (North American Technician Excellence) certified technicians?
    • Yes
  • Are you a member of ACCA (Air Conditioning Contractors of America)?
    • Yes
  • What other organizations do you belong to?
  • What other training do you have?
    • Level 1 Thermography training through the Snell Group
  • Have your employees had drug tests? Background checks?
    • Yes, every single one of them
  • Do I have to be at home when you come?
    • It’s preferred, but not necessary for all service. However, we won’t enter a home where the only person present is under 18 
  • Do you match your competitor’s pricing?
    • Apples to apples, any day of the week
  • What kind of training do technicians have?
    • Ongoing safety & technical training
  • What kind of guarantee or warranty do you offer?
  • What can I do to lower my utility bills?
    • Again, Astar will come out to perform a Comprehensive Home Energy Assessment
  • What can you do for me to help control allergies & asthma?
    • We have an assortment of dehumidifiers, humidifiers & filters to help anyone
  • Do you provide Indoor Air Quality Solutions?
  • How can I make hot/cold rooms comfortable?
    • Astar treats your home as a whole system, not just individual rooms. When we do a Home Assessment we can determine how best to help you
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Astar Heating & A/C, Inc. • 36 Wes Warren Dr. Middletown, NY  10941 • (845) 692-4858