In 1976, I started Astar Heating & A/C Inc., my first employee a local BOCES graduate. I was fortunate to have kept him with me for over 20 years and hired many of his BOCES friends, one of whom is still with Astar today as our Installation Manager and another as our Service Manager. 35 years later, here we are. It's so important to stress that Astar is unique because of the people we employ. All of our technicians are honest and highly trained, with an amazing work ethic. Too often, poorly trained technicians troubleshoot the first 'symptom' they see, without seeing the big picture. This often leads to more problems. Astar treats the home or building as a system. Our technicians provide you, the customer, with the confidence that we will give you an accurate diagnosis with a fair price. At Astar, we have a 100% satisfaction guarantee. There is no risk in investing your money with us. If you ever invest your money in a repair with short lived results, we will refund you and apply the credit to the next solution. We also provide true emergency service with backup, 24/7. When you call you'll speak to a trained service technician to determine if you need to be seen immediately.